While similar, some retailers use the terms ‘curbside express’ and ‘click and collect’ to serve as different options.

In some contexts, ‘click and collect’ may give the customer the option to decide after placing an order whether they want to wait at the designated pick-up location in their vehicle or pick it up in-store at the appropriate pick-up time.

Meanwhile, ‘curbside pick-up’ merely implies a customer waiting at the designated pick-up location in their vehicle while the order is brought out to them.