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BG PilotTM Software

The Intelligence Behind Every Berkshire Grey Product

BG Pilot is the AI-powered software behind every Berkshire Grey product. Trained on a decade of live warehouse operations, it combines perception, real-time decision-making, and orchestration to enable automation that adapts to real-world variability and keeps operations moving with fewer exceptions and interventions.

Explore the Software

Experience Embedded

BG Pilot software was trained on a decade of live warehouse operations and billions of picks across sites. That experience enables faster deployments and predictable performance from day one.

Variability Ready

BG Pilot software helps Berkshire Grey systems handle the mixed SKUs, variable packaging, and unexpected conditions others struggle with, reducing the need for human intervention.

Automation Multiplied

BG Pilot software powers every Berkshire Grey robot, workflow, and application, helping you scale your automation without the complexity of separate software stacks.

Software architecture

One platform. Three layers of operational intelligence.

BG Pilot software sees, decides, and directs in real time, enabling Berkshire Grey products to handle the variability of real warehouses with fewer exceptions and interventions.

LAYER 01

Enterprise Operations

Connects Berkshire Grey automation to warehouse workflows and gives operations, support, and engineering the visibility to run at scale.
  • WMS, WCS, and WES integration
  • Operational events and APIs
  • Health monitoring and metrics
  • Controlled software and AI updates
LAYER 02

Workflow Orchestration

Coordinates inventory, orders, containers, destinations, people, and exceptions to keep work balanced across the system.
  • Dynamic work assignment
  • Inventory and container routing
  • Verification and exception handling
  • Automatic recovery and escalation
LAYER 03

System Intelligence

Understands items, work, and machine state, then turns that context into executable decisions for robotic and automated equipment.
  • AI perception and item understanding
  • Eligibility and parameter selection
  • Decision and action planning
  • Equipment-aware execution

How BG Pilot software works

Sense the operation.
Decide what happens next.

BG Pilot software brings together AI, robotics, workflow logic, sensor evidence, and operational data. Each stage adds context, reduces uncertainty, and keeps automation aligned with the work that matters most.

Stage 01

Understand

BG Pilot software combines perception, orders, inventory, equipment state, destination status, and operator activity to understand what is happening across the automated workflow.

  • Perception
  • Orders
  • Inventory
  • System state

Stage 02

Decide

Application intelligence evaluates the current goal, constraints, eligibility, capacity, and operating conditions before selecting what should happen next.

  • Priority
  • Eligibility
  • Capacity
  • Constraints
Stage 03

Orchestrate

BG Pilot software directs robotic actions and coordinates the surrounding workflow, including inventory, containers, destinations, stations, and operators.

  • Robot actions
  • Routing
  • Destinations
  • Labor
Stage 04

Verify

Sensor evidence, scans, state changes, and workflow rules determine whether the action completed correctly before the operation advances.

  • Sensor evidence
  • Identity
  • Quantity
  • Workflow state
Stage 05

Improve

Recoverable events trigger approved retry, replanning, rerouting, or exception workflows. Operating history supports diagnosis and informs validated software and model improvements.

  • Recovery
  • Rerouting
  • Traceability
  • Managed updates

BG Pilot software powers robotic picking

Intelligent robotic picking across broad, changing assortments.

BG Pilot software combines learned perception with grasp planning, automatic tooling, collision-aware motion, deliberate placement, multi-sensor verification, and bounded recovery. The result is picking software designed for real product variability.

ROBOTIC PICKING 01

SKU-agnostic perception

Identifies individual objects and estimates their orientation, size, mass, and rigidity without needing a detailed physical model of each SKU.
Reduces SKU onboarding and expands automation coverage.

ROBOTIC PICKING 02

Grasp and tooling intelligence

Generates grasp options, ranks them against reachability and collision constraints, and automatically selects or swaps the appropriate suction cup.
Improves pick success while reducing manual tuning.

ROBOTIC PICKING 03

Motion and placement planning

Plans safe robot movements and determines how to place each item based on its shape, how it is held, and the available space.
Supports reliable movement and better destination utilization.

ROBOTIC PICKING 04

Multi-sensor verification

Combines camera, scale, vacuum, barcode, and system evidence to determine item identity, quantity, acquisition, and placement during the transfer cycle.
Protects accuracy and prevents silent transfer errors.

ROBOTIC PICKING 05

Automatic recovery

Re-perceives, chooses alternate grasps or motions, retries within defined limits, returns items to source, clears debris, or escalates with a specific reason.
Keeps recoverable exceptions from becoming extended stops.

ROBOTIC PICKING 06

Production operations

Provides WMS, WCS, and WES integration, operational events, operator HMIs, health monitoring, remote inspection, traceability, simulation, and managed updates.
Supports repeatable deployment and faster diagnosis at scale.

BG Pilot software powers sortation

Software that orchestrates the flow around every sort.

BG Pilot software coordinates totes, destinations, cartons, orders, operators, robotic stations, and exceptions. It continuously allocates work and manages flow so people and automation remain productive as order profiles and system conditions change.

EXECUTION SYSTEM 01

Tote and inventory orchestration

Routes supply totes to the stations where work is needed, supports multiple source totes, stores and retrieves inventory through buffers, and removes empty totes automatically.

Keeps usable inventory close to active work while reducing idle time.

EXECUTION SYSTEM 02

Dynamic work allocation

Uses sub-waving, dynamic store assignment, and operator guidance to distribute work across enabled stations and direct labor to the areas with the greatest need.
Balances workload, improves utilization, and reroutes work when a station is unavailable.

EXECUTION SYSTEM 03

Destination and carton flow

Stages partially filled destinations, delivers items while full cartons leave in parallel, automates box takeaway, and ejects cartons when weight thresholds are reached.
Maintains throughput without requiring operators to manage carton movement.

EXECUTION SYSTEM 04

Accuracy and exception workflows

Verifies SKUs, separates cartons by department, supports outbound audits, and routes unusable totes to a jackpot workflow with the information needed to resolve them.

Protects outbound accuracy and makes correction work easier to complete.

EXECUTION SYSTEM 05

Human and robotic coordination

Determines robotic eligibility automatically and routes eligible work to robotic stations while supporting picking without prior SKU knowledge when upstream data is unavailable.

Increases robotic utilization and reduces judgment calls for operators.

EXECUTION SYSTEM 06

Warehouse visibility and control

Provides a warehouse-level HMI, staffing guidance, order status, abnormal-condition alerts, metrics for analytics platforms, and maintenance checkout workflows.
Gives supervisors and maintenance teams the context to act faster and sustain uptime.

Operational impact

Automate more, maximize resources, and keep operations moving with the accuracy and control to scale confidently.

Broader automation coverage

Better use of people and equipment

Stronger operational accuracy

Faster exception recovery

Scalable enterprise control