What ROI Leaves Out: How to Evaluate Technology Investments and Ensure Sustained Value

Every investment comes with a business case—but what really drives sustained value often isn’t in the initial ROI model. Yet too often, organizations focus solely on upfront cost or promised features, without a clear framework for evaluating total impact or ensuring ongoing return on investment.

In this webinar, we explored a practical approach to both selecting and sustaining technology solutions that deliver measurable business value.

Watch to learn:

• Evaluation Frameworks: Key factors to consider beyond price—such as scalability, integration, usability, and vendor support—that help predict long-term ROI.
• Success Metrics: How to define and measure success before purchase, and establish benchmarks that guide implementation and adoption.
• Maximizing Value: Approaches for keeping technology effective over time, including training, change management, and regular performance reviews.
• Case Insights: Real-world examples of organizations that maximized outcomes by evaluating correctly upfront and maintaining focus on value over time.

Designed for leaders weighing major technology decisions, this session will equip you with a framework for moving past short-term payback and toward strategies that sustain value over time.